Recall overview
Genesis is recalling 83,877 U.S. vehicles from the 2025–2026 model years because the instrument cluster and center infotainment display can reboot while driving, temporarily removing key driving information. The issue stems from a software logic error tied to HD radio memory, which can trigger intermittent reboots of both screens.
Why it matters
When both displays reset, they may go dark briefly, interrupting the speedometer, fuel or charge level, temperature, and warning messages. This can reduce driver awareness and is treated as a safety concern.
Affected models
- G80 (midsize sedan)
- Electrified G80 (battery-electric)
- GV60 (electric crossover)
- GV70 (gasoline SUV)
- Electrified GV70 (electric SUV)
- GV80 (gasoline SUV)
The recall applies to certain vehicles within the above lines from the 2025 and 2026 model years.
Known reports
- Complaints: 237 (Sept 26, 2024–Jan 2, 2026)
- Crashes/Injuries: None reported at the time of filing
Remedy and availability
Genesis implemented a production change on November 26, 2025, adding updated software to new builds. For vehicles on the road, the fix is a software update delivered by dealers and, where supported, via over-the-air (OTA) updates. The filing does not specify repair duration, but software updates typically complete faster than mechanical repairs once in a service bay.
What owners should do now
- Verify recall status: Check your VIN on NHTSA’s recall website.
- Disable HD radio: As a temporary precaution, turn off HD radio to reduce the chance of screen reboots while driving.
- Watch for mail notices: Genesis will notify owners with instructions to schedule service.
- Get the update: Accept the OTA update when offered, or visit a dealer if your vehicle requires an in-person update or verification.
Context
Although the symptom involves infotainment components, the safety risk is tied to the instrument cluster losing its display during a reboot, temporarily removing the primary speed readout and alert indicators. The software remedy targets the HD radio memory logic believed to initiate the reboot sequence.
